Your IT person is good. We make them better

Co-managed IT is support designed to work alongside your existing IT staff, not replace them. Whether your in-house person is stretched thin, missing certain skills or simply needs a reliable partner to lean on, we fill the gaps without taking over.

WHO IT’S FOR

Is co-managed IT right for your business? 

Co-managed IT is built for businesses that already have IT resource in-house but need extra capacity, specialist skills or better tooling to keep things running smoothly.

The solo IT manager

Businesses with 20 to 150 staff where one person is managing everything alone and needs backup without losing ownership.

The growing business

Teams that have outgrown "one person does IT" but are not ready to hire a full department. We bridge the gap as you scale.

The skills gap

IT managers who need specialist support in areas like cyber security, networking, or Microsoft 365 without the cost of hiring permanently.

The business owner

Owners frustrated by IT bottlenecks who want things to work better but do not want to hand full control to an external provider.

HOW IT WORKS

Support that fits around your team

We start with a conversation and build from there. No disruptive onboarding, no taking over – just a straightforward way of adding resource where you need it.

Step 01

We understand your setup

We get a clear picture of your existing IT environment, your internal team's responsibilities, and where the pressure points are.

Step 02

We agree on scope

You decide what you want us to own. That might be a specific platform, a project, or monitoring and security running in the background.

Step 03

We work alongside you

Your IT person stays in place. We support them with specialist skills, extra capacity, and tooling they would not otherwise have access to.

Step 04

It scales as you grow

As your business grows or your needs change, your level of support scales up or down without disruption or renegotiation.

PRICING

Two levels of co-managed support

Choose the level that fits your current needs. Both tiers are flexible and can be adjusted as your requirements change.

Co-Managed

Enhanced

Your team handles day-to-day support. We own the security stack, monitoring, and specialist escalation.

£25 / user / month

Minimum 30 users · 12-month contract

Support

3rd line remote escalation
Patch management (OS and software)
+ On-site support (add-on at £600/day)

Security

Managed anti-virus / EDR (24/7)
DNS and URL filtering with credential protection
Endpoint monitoring and alerting
Security incident response

Asset Management

+ Asset management portal — Omnia Manage (add-on)
+ Asset inventory and lifecycle visibility (add-on)

Infrastructure

+ Backup management (add-on)
Most popular

Co-Managed

Premium

Everything in Enhanced, plus advanced infrastructure monitoring, identity management, security training, and quarterly strategy reviews.

£35 / user / month

Minimum 30 users · 12-month contract

Support

3rd line remote escalation
Patch management (OS and software)
+ On-site support (add-on at £600/day)

Security

Managed anti-virus / EDR (24/7)
DNS and URL filtering with credential protection
Endpoint monitoring and alerting
Security incident response (Omnia leads)
Identity and security enhancements
Security awareness training

Infrastructure and Asset Management

Advanced infrastructure and network monitoring
Asset management portal — Omnia Manage
Asset inventory and lifecycle visibility
+ Backup management (add-on)

Strategy

IT strategy and roadmap
Quarterly service reviews

KEY BENEFITS

What you actually get

Co-managed IT is not just extra headcount. It brings tools, expertise and processes the most in-house IT teams would not have access to on their own.

No replacement, just support

Your internal IT person keeps their role. We work with them, not instead of them.

Enterprise-grade security tools

We bring our EDR platform and RMM monitoring to your environment, giving you visibility and protection that would cost more to build alone.

Specialist skills on demand

Cyber security, networking, Microsoft 365, migrations and more — without the cost of hiring full time.

Flexible by design

Scale up for a project, scale back once it is done. No rigid structure forcing you to take more than you need.

Microsoft 365 expertise

We can manage, migrate, and optimise your Microsoft 365 environment, then continue to look after it on an ongoing basis.

A team behind you

Your IT person no longer faces problems alone. They have a whole team to escalate to and collaborate with.

Talk to us about co-managed IT

Got a question that hasn’t been answered? Fill in the form and we will contact you to talk it through.

We respond within one business day

No obligation to commit

We work around your existing setup